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Explain perspectives that stakeholders have regarding quality in relation to Guy’s and St Thomas’ NHS Foundation Trust (AC 1.1) 1.2 Analyse the role of external agencies (like CQC & others) in setting standards (AC 1.2, M1) 1.3 Assess the impact of poor service quality on stakeholders of Guy’s and St Thomas’ NHS Foundation Trust
The first part of the assignment addresses learning outcomes: 1.1, 1.2 & 1.3. This section of the essay should consist of 800 words.
Task 2
2.1 Explain the standards that exist in Guy’s and St Thomas’ NHS Foundation Trust for measuring quality (AC 2.1) 2.2 Evaluate different approaches/ strategies used by Guy’s and St Thomas’ NHS Foundation Trust implementing quality systems (AC 2.2, M2, D2)
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